Who we are
Comments
Introduction
- We at Subz are committed to protecting your personal data and ensuring transparency about how we use it.
Information We Collect
- Clearly list the types of data you collect, such as name, email address, phone number, shipping address, and payment information.
How We Use Your Information
- “Explain that the data is used for order processing, customer support, and improving your services.”
Cookies and Tracking Technologies
- Mention that cookies are used to enhance user experience, track visits, and analyze site traffic.
Sharing Information with Third Parties
- Clearly state if third-party payment processors, delivery services, or analytics tools (like Google Analytics) are used.
Data Security
- Assure customers that their data is stored securely and protected against unauthorized access.
User Rights
- Inform users of their rights, such as requesting data deletion, data correction, or opting out of marketing emails.
Policy Updates
- Mention that the Privacy Policy may change and include the date of the last update.
Contact Information
Provide a way to contact Subz for privacy-related queries, such as an email address.
Media
User-Uploaded Media: If users upload images or media to Our website (e.g., for reviews, testimonials, or any other purpose), they should avoid uploading media containing embedded location data (EXIF GPS). Visitors to the website could download and extract location data from uploaded media.
How We Handle Media: Any media uploaded by users may be reviewed and used in accordance with our terms and conditions. This includes displaying the media for promotional purposes or showcasing customer feedback, with prior user consent.
Third-Party Services: If media is shared via third-party platforms (e.g., social media), their privacy policies will apply, and Subz is not responsible for how those platforms handle user-uploaded media.
Cookies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience by remembering your preferences and enabling certain website functionalities.
How We Use Cookies:
We use cookies to:
Keep track of items in your cart. 🛒
Enhance website performance and user experience.
Analyze website traffic through tools like Google Analytics.
Provide personalized content and offers based on your preferences.
Types of Cookies We Use:
Essential Cookies: Necessary for the basic functionality of our website, such as enabling secure checkout.
Performance Cookies: Help us understand how visitors use our website, so we can improve it.
Functional Cookies: Save your preferences, like language or location, for a more personalized experience.
Advertising Cookies: Used to display targeted ads that match your interests.
Third-Party Cookies:
We may use third-party services, such as Google Analytics or social media platforms, that set their own cookies. These cookies are governed by their respective privacy policies.
Managing Cookies:
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect certain functionalities of our website, such as the shopping cart or checkout process.
Embedded content from other websites
What Is Embedded Content?
Our website may include embedded content such as videos, images, articles, or other content from third-party websites (e.g., YouTube, Instagram, or Facebook).
How Embedded Content Works:
Embedded content behaves the same way as if the visitor has visited the third-party website directly. These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to their website.
Examples of Embedded Content We Use:
- Product videos hosted on YouTube.
- Social media feeds or posts from platforms like Instagram or Facebook.
- Third-party reviews or rating widgets.
Third-Party Privacy Policies:
We are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policy of the respective third-party service for more information on how they handle your data.
Who we share your data with
We value your privacy and only share your data with third parties when necessary to provide our services or comply with legal obligations. Below are the types of third parties we may share your data with:
1. Service Providers:
We share your information with trusted third-party providers who help us operate our business, such as:
- Payment Processors: To securely process your transactions (e.g., Stripe, PayPal).
- Delivery Partners: To deliver your orders efficiently.
- Hosting Providers: To host and manage our website.
2. Analytics Tools:
We use analytics services, such as Google Analytics, to understand how visitors interact with our website and improve our services. These tools may collect anonymized data, such as your browsing behavior.
3. Marketing Partners:
If you’ve opted in for marketing communications, we may share your data with email marketing platforms or social media advertising partners to deliver personalized promotions and updates.
4. Legal Requirements:
We may disclose your data if required to comply with applicable laws, regulations, or legal proceedings, or to protect our legal rights.
5. Affiliates:
In some cases, we may share data with affiliated companies or subsidiaries for business or operational purposes.
6. Embedded Third-Party Content:
If you interact with embedded content from third-party websites (e.g., videos, social media posts), your data may also be collected by those platforms in accordance with their privacy policies.
Your Data is Safe:
We never sell your personal data to third parties. Any sharing of data is done strictly for the purposes mentioned above and only with trusted partners.
How long we retain your data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
1. Customer Account Information:
- If you create an account on our website, we retain your account information (e.g., name, email, and address) for as long as your account remains active. You can request deletion of your account at any time by contacting us.
2. Order Information:
- We retain order-related data (e.g., billing and shipping details) for tax, legal, and business purposes for a minimum of [X years, e.g., 5–7 years], depending on applicable legal requirements.
3. Marketing Data:
- If you’ve opted into marketing communications, we retain your data until you unsubscribe or request deletion.
4. Analytics Data:
- Data collected through cookies and analytics tools is retained for the duration specified by the respective third-party services (e.g., Google Analytics).
5. Comments and Reviews:
- If you leave comments, reviews, or feedback on our site, they and their associated metadata are retained indefinitely unless you request deletion.
6. Legal Retention:
- Certain data may be retained for a longer period if required for legal, regulatory, or compliance purposes, or to resolve disputes.
Your Data Deletion Rights:
You can request the deletion of your personal data at any time, subject to legal and regulatory requirements. Contact us at customersupport@subz.store for assistance with data deletion.
What rights you have over your data
As a valued customer of Subz, you have several rights regarding your personal data. We are committed to respecting and protecting these rights.
1. Right to Access:
You have the right to request a copy of the personal data we hold about you. This includes information such as account details, order history, and any data you have shared with us.
2. Right to Rectification:
If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.
3. Right to Erasure (Right to Be Forgotten):
You can request that we delete your personal data, subject to certain legal or operational requirements (e.g., retaining order history for tax purposes).
4. Right to Data Portability:
You have the right to request your personal data in a portable format (e.g., CSV) so you can reuse it across other services.
5. Right to Restrict Processing:
You can request that we temporarily or permanently stop processing your personal data, particularly if you contest its accuracy or object to its use.
6. Right to Object:
You have the right to object to the processing of your data for specific purposes, such as direct marketing.
7. Right to Withdraw Consent:
If you’ve previously given consent for us to process your data (e.g., for email marketing), you can withdraw that consent at any time.
8. Right to Lodge a Complaint:
If you believe your data rights have been violated, you have the right to file a complaint with a supervisory authority in your jurisdiction.
How to Exercise Your Rights:
To exercise any of these rights, please contact us at customersupport@subz.store. or Phone Number:- +91 8194009301 , 8194009302 .We will respond to your request within a reasonable timeframe, as required by applicable laws.
Where your data is sent
Visitor comments on our website may be sent to and checked through an automated spam detection service to prevent malicious activity and ensure a positive user experience.
Third-Party Services:
- Spam Detection Services: When you leave a comment on our website, your data (including IP address, browser user agent, and possibly your email address) may be sent to a third-party spam detection service for evaluation. This helps us prevent spam and protect the integrity of our website.
We do not store or use your comment data for any purposes other than spam prevention, and the data will not be shared with other third parties unless required by law or necessary for the service.
